Refund Policy

1. General Policy

All refund requests must be submitted in writing via email to uniquetreasurein@gmail.com or WhatsApp to +91 9889373813. Refunds are processed within 7–14 working days to the original payment method.

2. Refund Eligibility

3. Service-Specific Policy

School Website

Full refund if cancelled before design work begins. 50% refund if design has been shared but not approved. No refund once website is live and approved by school.

I-Card & Report Card Generation

Full refund if cancelled within 7 days and no cards/reports have been generated. No refund once bulk generation has been completed and delivered.

School ERP (Annual Plan)

Full refund if cancelled within 7 days of initial setup. After 7 days, no refund for annual subscriptions. However, you may continue using the service until the end of the paid period.

Online Fee Payments (Student Fees)

Fee payments made by parents/students through the ERP system are subject to the individual school's refund policy. UniqueTreasure is not responsible for school-collected fees. Contact your school directly for fee refunds.

4. How to Request a Refund

• Email us at uniquetreasurein@gmail.com with subject "Refund Request — [School Name]"
• Include your school name, payment date, amount, and reason
• We will acknowledge within 24 hours and resolve within 7 working days

5. Cancellation Policy

You may cancel your subscription at any time. Cancellation stops future billing but does not trigger a refund for the current period. Your service remains active until the end of the paid period.

6. Contact for Refunds